Postage & Returns

Our aim is to despatch all items on the next working day after you have placed an order with us.
Your order will be delivered either by Royal Mail Delivery, or by DHL Courier.

Delivery time scales

Royal Mail 1st Class 1-2 Working days

Royal Mail Standard Parcels 3–5 working days

DHL next day

All of the postal services that we use, will require a signature.

If you are not in at the time of delivery a card will be left asking you to contact your local depot and arrange a further delivery attempt. Alternatively you can visit the depot in person with the card and collect the goods yourself.

When you receive your order please check the contents against the packing note enclosed with the goods. If any items are missing you must advise us within 24 hours using the e-mail address given below.

If any items are damaged you must advise us within 3 days using the e-mail address given below.

If you do not receive your order within 7 days of receiving our dispatch confirmation e-mail you should contact us using the e-mail address given below.

If for any reason you are not happy with the service you have received or are unhappy with the items supplied, please let us know using the e-mail address given below. Please notify us within 7 days of receiving your items if you are requiring a refund of any type.

If you wish to cancel your order before it has been dispatched you can by notifying us on the e-mail address given below. Contact email sales@einszett.co.uk

Payment

Paypal is now the worlds largest online merchant card transaction provider, an account is no longer required to pay via PayPal - you can pay direct with your Credit/Debit Card secure in the knowledge that your card transaction is held and processed on a secure payment server completely isolated from whatever merchant is utilising their platform.

Alternative Payment Methods

Problems paying with Paypal?, If you are unable or do not wish to pay via PayPal then we can now accept cheques, please call 01949 837526 with your order details or write to:

Mobile Auto Care
7, Cedar Close
Bingham
Nottingham
NG12 3NF

Please make cheques payable to Mobile Auto Care and do not forget to write down your order requirements and address! In addition to this an email address would also be useful so we can inform you of the cheque clearance and dispatch of the goods.

If you would prefer to perform a bank transfer then please ring 01949 837526 or please send an email to mobileautocare@aol.com

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